Learning English Online: Possibilities and Pitfalls





Introduction

The rapid technological evolution and growth of the Internet in the past few decades have strongly influenced approaches to teaching and learning. As Felix (2005) asserts, “over the past few decades [….], common adjectives attributed to both education and educational institutions are: flexible, inclusive, collaborative, authentic, relevant, global, and effective” (Felix, 2005, p. 86). Second-language teaching and learning methods are no exception. The possibilities offered by the Internet have led to the emergence of myriad websites, programs and online communities which provide synchronous and/or asynchronous language instruction to language learners worldwide. Being the leading language of international discourse and the third most-spoken language in the world[i], the English language benefits from the rich repertoire of linguistic and interactional features available within the unlimited online language learning communities.
There is much debate around the efficiency of online learning resources between the proponents of conventional brick-and-mortar classrooms and those of web-based language learning. Critics of web-based learning often focus on the absence of face-to-face interaction and/or the presence of a great number of online resources which merely concentrate on the development of oral skills in informal settings. However, as Felix (2002) notes, such comments are “uninformed and flippant” (Felix, 2002, p. 2). He argues that “there are millions of pedagogically unsound Web pages in existence – just as there are millions of hours of poor teaching in classrooms around the world” (Felix, 2002, p. 3).
Focusing on online English language learning resources, in the following sections I review a number of possibilities and pitfalls that might attach to them.

Possibilities

There are numerous online English learning resources, which promote learner autonomy, encourage native-like fluency and also develop intercultural understanding. A good example is the Effortless English website, whose focus is on auditory learning and the long-term retention of new lexical material. Effortless English does not teach language forms and structures explicitly. Learners are supposed to learn English grammar through listening to short stories, which usually carry cultural themes. To make use of the linguistic and interactional features offered by this  website, learners are able to interact with both native instructors and with each other through text and/or video chats.
Real-time chat discussion is viewed as an essential feature of web-based language learning, for it helps engage students in interpersonally meaningful communication. As Thorne et al. (2009) assert, “Interactions with experienced or more established members of a community are seen as pivotal processes that help novices develop discrete semiotic resources as well as sensitivity to expected dispositions, normative patterns of interaction, and status-appropriate identity stances” (Thorne et al., 2009, p. 803).
Equally, when highlighting the role of interaction in developing linguistic and metalinguistic awareness, Thorne and Smith (2011) argue “that language learning is both a social and cognitive experience (Pavlenko, 2001) and that processes of language socialization are critical for the development of social and pragmatic competencies” (Thorne and Smith, 2011, p. 272). Moreover, as Kern et al. suggest, “an advantage of online chatting […] is the ease with which conversational interactions can be downloaded and studied” (Kern et al., 2004, p. 245). In Effortless English, students are able to download, analyze and discuss their verbal and/or written work and diagnose their strengths and weaknesses in more depth.
Another point in favor of learning English online is learners’ independence in terms of  managing the time and place of learning. As Warschauer (1997) notes, “time- and place-independent communication allows users to write and receive messages at any time of the day from any computer with an Internet connection” (Warschauer, 1997, p. 474). Today, with the growth of smart phones and mobile apps, it is even easier to connect to online communities almost anytime, anywhere.
A further argument supporting the efficiency of online learning is the implementation of graphics and visual features in most online resources. As suggested by Felix (2005), “Visual interface in general is seen as a fundamentally important element in online design” (McGreal, 1997; Jung, 2001, cited in Felix, 2005, p. 95). Language Guide and BBC Language are both good examples of online English learning, websites which extensively use visual features as a primary learning tool.
Furthermore, compared to conventional place-based instruction, learning English online is often
cost-effective. Online, there are both free and/or relatively inexpensive English learning materials, courses and programs, which impose either no or lower financial obligations upon learners. VOA Learning English, Language Guide, and English Class 101 channel on YouTube are some examples of cost-free online English lessons.
Having reviewed a number of the possibilities offered by online English resources, in the next section, I look at some of the pitfalls.

Pitfalls

One of the main arguments against learning online focuses on the potential tensions aroused by different cultural values and patterns in learners’ online intercultural interactions. As Thorne (2003) emphasizes, “cultures of use surrounding a given Internet communication tool (e.g., e-mail, chat rooms, instant messaging) may differ across social, generational, institutional, and national groups (Thorne, 2003, cited in Kern et al., 2004 ,p. 252). Equally, Wu (2018) argues that despite [the] promising affordances, intercultural computer-mediated communication is fraught with potentials of miscommunication and misunderstanding […], largely due to socio-cultural, rhetorical, and netiquette differences” (Wu, 2018, p. 75). For instance, assuming their identity inferior to others’, users from disadvantaged contexts – e.g. underdeveloped countries- will often hide, change, or erase their identities in public WhatsApp language learning group discussions. Most such users assume a native-like identity, particularly in text-based private or group conversations.
A further argument undermines the claim that online learners are able to assume neutral identities. As Pasfield-Neofitou (2011) observes about online interaction “it is possible to feel like a foreigner (and to be treated as one) even in what has been viewed as a gigantic, placeless cyberspace” (Pasfield-Neofitou, 2011, p.105).
As an Iranian English language learner, who mainly used Yahoo chat rooms for synchronous interaction with members of diverse nationalities back in the 90s, I occasionally experienced exclusion based solely on my national identity.




Conclusion

Above, I have considered a number of the possibilities and pitfalls attached to English language learning online. Both online and traditional modes of English language learning have advantages and disadvantages. However, the unique attributes of online learning -learner autonomy, time-and place- independence, real-time interaction, cost-effectiveness, etc. – make it a powerful way of learning English.
Given the absence of face-to-face interaction, the decentralized role of teachers and the abundance of online resources, students of English do not necessarily get low quality instruction in online classes. As Felix (2002) aptly notes, “what students do resent – quite rightly – is the replacement of quality classroom teaching by inferior cost-cutting online ventures” (Felix, 2002, p. 3).
Moreover, it is essential to bear in mind that in online learning "previously dominant constructs such as form, cognition, and the individual are not ignored; they get redefined as hybrid, fluid, and situated in a more socially embedded, ecologically sensitive, and interactionally open model" (Canagarajah, 2007, p. 924, cited in Thorne et al., 2009, p. 814).
Effective online English learning values both form and function, as they are inseparable components of English language proficiency.




References


Felix, U. (2002). The web as a vehicle for constructivist approaches in language
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Felix, U. (2005). E-learning pedagogy in the third millennium: The need for combining social  
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Kern, R., Ware, P., & Warschauer, M. (2004). 11. CROSSING FRONTIERS: NEW
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Pasfield-Neofitou, S. (2011). Online Domains of Language Use: Second Language Learners'
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Thorne, S., & Smith, B. (2011). Second Language Development Theories and Technology-
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Thorne, S., Black, R., & Sykes, J. (2009). Second Language Use, Socialization, and Learning in
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Warschauer, M. (1997). Computer-Mediated Collaborative Learning: Theory and
              Practice. Modern Language Journal, 81(4), 470-81.


Wu, Z. (2018). Positioning (mis)aligned: The (un)making of intercultural asynchronous
              computer-mediated communication. Language Learning & Technology , 22 (2), 75– 94.
              


Web-Based Resources






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